Suppose you’re burning the candle at both ends and acting as the owner, team manager, lead marketer, head housekeeper, and front desk supervisor at your spa, among other things.
In that case, you’re not only trending toward burnout but also leaving money on the table in your spa.
Typically, I don’t like leading with such a downer of a statement, but when working to grow and scale a small business so that it becomes sustainable and profitable, it’s critical that we focus on what’s truly needed to succeed.
As a Spa CEO with a team, you need someone with the leadership and management skills to properly handle your spa’s daily operations so you can be free to do the visionary and strategic work required of a Spa CEO.
In this episode, you’ll learn:
- The two routes you have to choose from in bringing in and training a spa manager for your team
- The danger of promoting your top aesthetician into your spa manager role and how to navigate hiring within or from outside the company
- What a spa manager should be doing in their day-to-day and the six key areas of ownership they should have in your spa
- How you or your spa manager can develop the management and leadership skills needed to effectively build an operationally efficient business with a strong team culture
References Mentioned in Episode #396: 6 Key Areas of Ownership for Your Spa Manager
- Book a call with Daniela to learn more about our Spa Manager Certification program – spots are limited to 14 students.
To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community.
EPISODE TRANSCRIPT