Catch the Latest Episode of Spa Marketing Made Easy

I talk a lot about planning on Spa Marketing Made Easy, and planning is also the focus topic of one of our annual events, Next Level Growth. 

However, planning is merely step one of the process to creating a life and business you love, the next step comes in prioritizing the tasks and projects you have on your plan, and doing so productively to make your goals and vision a reality. 

Although entrepreneurship isn’t about trading time for dollars, the old adage of “time is money” is true – you need to be using your time well to ensure that you’re moving forward toward your goals and not getting distracted by the multitude of things vying for your attention as a Spa CEO. 

In this episode, you’ll hear: 

• My top six productivity tips to ensure that you’re using your time efficiently and making progress toward completing your most important tasks and accomplishing your goals 
• Why you always need to consider what season of life you’re in so that your plan lends itself to ultimate productivity based on your day-to-day routine
• Building routine and flow spaces into your environment to make getting into productive mode easy
• My top softwares and tools that I use in my daily life to be my productivity sidekicks

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers,

join the free Spa Marketing Made Easy Podcast community

References Mentioned in Episode #405: 6 Productivity Tips for Aesthetic Professionals

• Listen to Episode #403 – Why Planning is the Most Important Factor of Future Success
• Listen to Episode #400 – Creating Spa Profit & Flow with Daniel Lang, CEO of Mangomint
• Listen to Past Episode, #337: A Look Inside Daniela’s Calendar Management Process
• Read “Grit: The Power of Passion and Perseverance” by Angela Duckworth
• Tools mentioned in this episode include: Mangomint, Loom, Signal and Slack
  

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EPISODE TRANSCRIPT

Beyond the fact that retail revenue can make or break your spa’s profitability, generating more retail revenue is one of the best ways to create cash infusion since your strategy should largely hinge on your existing clientele, which is always easier to sell to than bringing in new leads and clients. 

And, of course, we’re never solely focused on the sale; we’re approaching these five strategies from a place of sales as service, so don’t let the feeling of sales being “slimy” keep you from growing that retail revenue while bolstering your client relationships and the results you’re working with them to achieve. 

Joining me on the mic is Team Addo coach Sara Sykes Moore, a retail rockstar in her own brick-and-mortar spa, and you won’t want to miss her value-rich insights. 

In this episode, we discuss: 

• Our top five strategies for selling more retail to your existing clientele and using retail to draw in new clients 
• Leaning on educating your client as a top way to sell and taking note of how to sell individually to each client based on their personal season of life
• Our top retail selling tips that make selling retail a natural part of your client process rather than a sales activity you have to sludge through
• How to transform retail selling into a practice that showcases your thoughtfulness

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers,

join the free Spa Marketing Made Easy Podcast community

References Mentioned in Episode #404: 5 Ways to Sell More Retail with Daniela & Sara of Team Addo

• Listen to my most recent episode with Sara on Spa Marketing Made Easy, Ep. 399 – Shifting from Solo to Storefront

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EPISODE TRANSCRIPT

As we turn the corner on Quarter 4, it’s time to start thinking about the year ahead, and no, it’s not too soon. Especially in the spa industry, where Q4 is often our busiest time of year, it’s critical to carve out the time and thinking space to ask yourself what you truly want from your life and business. 

In this episode, we’ll explore what questions to ask yourself as you begin mapping out your plans for next year, how to craft a calendar that incorporates what matters most for you to feel balanced and fulfilled, and why Next Level Growth is the can’t-miss event of the season as you plan for a successful 2025. 

In this episode, we discuss: 

• The power of putting everything on your calendar to create time for what matters most 
• How often to reflect on and reassess our plans to accommodate our season of life 
• What you’ll learn during our free Next Level Growth event and why this is a can’t-miss training for spa owners and aesthetic industry professionals ready to grow to the next level in their life and business

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers,

join the free Spa Marketing Made Easy Podcast community 

References Mentioned in Episode #403: Why Planning is the Most Important Factor of Future Success

• Get registered for the FREE Next Level Growth Virtual Event on October 21, 2024 PLUS receive our FREE Annual Planning Template & Workbook here!
• Listen to past episode, #337: A Look Inside Daniela’s Calendar Management Process

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EPISODE TRANSCRIPT

Year 10 of our business has been packed with exciting moments and achievements! I’m excited to share even more good news in this special bonus episode of the Spa Marketing Made Easy podcast!

In this special milestone episode, we’re thrilled to celebrate a decade of Addo Aesthetics and unveil our brand-new website!

Join me as I reflect on 10 years in business, specifically highlighting the growth of our community. I dive into the key features of our new site, explain our three new avenues for our clients, and I give you an inside look at what’s in store for Addo Aesthetics over the next decade!

Whether you’re a loyal listener or just discovering us, this episode is packed with excitement and insights. Don’t miss it—tune in and celebrate with us!

In this episode, I discuss: 

• Addo Aesthetics’ focus for the next decade
• The significance and influence we’ve made on building community for spa professionals
• A guided tour of our new website, including an overview of our three core avenues
• Introduction to Addo Professional Association

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers,

join the free Spa Marketing Made Easy Podcast community 

References Mentioned in Episode #402: New Website Reveal: What’s coming up for Addo Aesthetics?

• Become a founding member of the Addo Professional Association
• Learn more about the Addo Professional Association
• Secure your spot for one of our upcoming in-person events
• Check out our upcoming virtual masterclasses

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EPISODE TRANSCRIPT

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Your dive into entrepreneurship is one of the most extensive personal development journeys you can go on. 

In all the uncertainty that can come with being a business owner, the one thing you can be sure of is that you’ll face plenty of challenges and obstacles along the way. While many of those factors may seem outside of your control, the one thing you do have ultimate control over is your grit and ability to get back up and keep going, which I believe is most vital to your success. 

I know this year has been a challenging one for many Spa CEOs and aesthetic industry professionals, so whether you’re finding this episode on a particularly bumpy day or during a season where it feels like you’ve been on a constant uphill climb, I hope it’ll give you an injection of positivity that helps you to reframe your obstacles into massive opportunities.

In this episode, I discuss: 

• How grit impacts your ability to overcome obstacles along your entrepreneurial journey and how to gain more of it
• Inspiring success stories behind some of the most iconic household names and brands 
• The three most common obstacles that might be standing in your way and how to overcome them
• A reframe that will allow you to look at your most challenging moments through a lens of positivity

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers,

join the free Spa Marketing Made Easy Podcast community 

References Mentioned in Episode #401 – Reframe: Turning Obstacles into Opportunities

• Read the articles linked through the presentation about Martha Stewart’s brand story, Airbnb being founded during the recession, and the story of Drunk Elephant’s founder
• Learn more about free tools like Canva
• Read “Grit: The Power of Passion and Perseverance” by Angela Duckworth

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EPISODE TRANSCRIPT

We’re 400 episodes into the Spa Marketing Made Easy podcast journey, and we couldn’t imagine a better way to celebrate and kick off the next 100-episode run (500 here we come!) than with a sit-down with our return guest, Daniel Lang, Co-Founder and CEO of Mangomint.

Over the past couple of years, we’ve had the privilege of not just partnering with Mangomint, but also witnessing their remarkable evolution.

From their humble beginnings to now creating some of the most advanced software for salons and spas, it’s been an inspiring journey. Join us as we delve into Mangomint’s latest feature, their renewed mission, and how they can help your spa significantly increase its profit margin.

In this episode, we discuss: 

• All the exciting details of Mangomint’s newest feature debut, “Flows”
• How to use “Flows” within your spa’s marketing to craft customized messaging for your existing clientele and potential customers
• How Mangomint is shifting their mission to focus on helping salons and spas become more profitable in their operations
• Why profit is paramount in your business and how growth is not always the goal
• Mangomint’s future feature rollouts and what to expect when making the switch to Mangomint as your spa’s all-around software solution

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers,

join the free Spa Marketing Made Easy Podcast community 

References Mentioned in Episode #400: Creating Spa Profit & Flow with Daniel Lang, CEO of Mangomint

• Learn more about Mangomint and sign up for their free 30-day trial where you can migrate your data and get the full Mangomint experience 
• Connect with Mangomint on TikTok, YouTube, and LinkedIn
• Listen to previous episodes of the Spa Marketing Made Easy podcast with Mangomint as our guests, including: Episode #302: Increasing Your Spa’s Efficiency with Mangomint Co-Founder & CEO, Daniel Lang, Episode #322: Mastering Memberships with Mangomint’s Marchelle McKeirnan, and Episode #342: Learn the Latest Mangomint Updates with Co-Founder & CEO, Daniel Lang 

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Many aestheticians start as solos, and with time and business growth, a natural next step is shifting out of a solo suite and into a storefront. In that shift, there are countless things to consider and decisions to make. Still, unless you have some element of previous personal experience in scaling a business space, it’s all too easy to make the storefront transition without thinking of all the longer-term considerations that will impact future business growth, not for lack of strategic thinking, but simply because you don’t know what you don’t know.

Joining me on the mic to shine a light on the common pitfalls to avoid and the key considerations and answers to arm yourself with when exploring making the shift is Team Addo coach Sara Sykes Moore. As a Spa CEO, Sara has navigated this road and brings a wealth of insight to the table in this stage of your spa business growth journey.

In this episode, we discuss: 

• Key considerations to make before you decide to leap your solo spa or solo suite space to a storefront in a retail area or office suite
• Areas that are up for negotiation when finding the storefront location that will fit you and your future growth
• Important expense considerations to build into your budget when making the switch from solo to storefront
• Why you need to get crystal clear on the client experience you’re aiming to create

To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/399.

Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.

EPISODE TRANSCRIPT

“Building a business and life you love” has been integral to the Addo Aesthetics mission statement since day one.

Part of how building a business and life you love manifests is that when it comes to taking vacation time, it’s not an attempt to escape the trappings of life and work.

Instead, it’s an enrichment, a time to reflect, reinvest in yourself, and pour back into your cup in a different environment so you return to life and work with a fresh perspective and a renewed sense of purpose.

If you’re not at that place yet, don’t fret; this is why we work to build systems-based businesses so that vacation time doesn’t feel like an escape or even an impossibility.

In this episode, I’m sharing some of my biggest takeaways from time spent disconnected this summer and how you can take a “vacation” (no plane ticket required) to reflect and make big moves in your life and business, too.

In this episode, I go over: 

• How I define “vacation” in the context of taking time away from your business and why I believe it’s a critical activity for Spa CEOs
• What vacation time allows us to do as the leader and visionary of our businesses
• Four of my key takeaways and top lessons from taking a month-long vacation in Europe this summer
• Insights gleaned from my time on vacation why they’re my North Star in building a business that supports a life that I love and how you can do that, too

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community.

EPISODE TRANSCRIPT

As a brick-and-mortar spa owner, you have the great advantage and opportunity of using nearly every avenue of marketing to benefit your business. 

Digital marketing and advertising, grassroots and in-person events marketing, and both online and offline strategies are available to you, but the backbone of all marketing is going to be your bread and butter, especially in today’s economy. 

That backbone is relationship marketing, more specifically, strategic partnerships. 

In this episode of Spa Marketing Made Easy, we’ll explore what makes for a strong strategic partnership and my top tips for finding and building them. 

In this episode, we discuss: 

• Why you’ll want to focus your marketing efforts beyond the screen and dive deep into relationship marketing 
• What makes for a solid strategic partnership and how to begin identifying who your ideal strategic partners would be 
• The tool I use and questions I ask to ensure that partnerships are mutually beneficial 
• My top tips for getting started in building your business relationships and bridging the gap from a contact being a connection into a strategic partner

References Mentioned in Episode #397: Strategic Partnerships for Spa – Don’t Put All Your Eggs in One Basket

• Read the book, “Influence: The Psychology of Persuasion” by Dr. Robert B. Cialdini

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

EPISODE TRANSCRIPT

Suppose you’re burning the candle at both ends and acting as the owner, team manager, lead marketer, head housekeeper, and front desk supervisor at your spa, among other things. 

In that case, you’re not only trending toward burnout but also leaving money on the table in your spa. 

Typically, I don’t like leading  with such a downer of a statement, but when working to grow and scale a small business so that it becomes sustainable and profitable, it’s critical that we focus on what’s truly needed to succeed. 

As a Spa CEO with a team, you need someone with the leadership and management skills to properly handle your spa’s daily operations so you can be free to do the visionary and strategic work required of a Spa CEO.

In this episode, you’ll learn: 

• The two routes you have to choose from in bringing in and training a spa manager for your team 
• The danger of promoting your top aesthetician into your spa manager role and how to navigate hiring within or from outside the company 
• What a spa manager should be doing in their day-to-day and the six key areas of ownership they should have in your spa 
• How you or your spa manager can develop the management and leadership skills needed to effectively build an operationally efficient business with a strong team culture
  

References Mentioned in Episode #396: 6 Key Areas of Ownership for Your Spa Manager 

• Book a call with Daniela to learn more about our Spa Manager Certification program – spots are limited to 14 students. 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

EPISODE TRANSCRIPT

Retail sales are a big chunk of your spa’s revenue, and while you may feel like you’re maximizing your sales opportunities in the spa, the truth is, if you don’t have an online storefront for your retail, you’re leaving a lot of money on the table. 

Back on the podcast to talk all things spa e-commerce and retail sales utilizing the power of the Shopify platform is Ryan Files. 

Beyond being our most frequent guest here on the Spa Marketing Made Easy podcast, Ryan is the Vice President of Sales with High Level Marketing and a marketing expert who has worked with hundreds of individual practices on their marketing and SEO efforts, from spas to dermatologists and plastic surgeons, as well as aesthetic manufacturers such as BTL, Rohrer Aesthetics, PDO Max, Emage Medical, and The Salt Facial.

Tune in as we discuss what you need to consider and plan for if you opt to expand your spa’s retail into the online marketplace and how to set yourself up for success. 

In this episode, we discuss: 

• The first steps to getting started with building a Shopify storefront 
• Leveraging your know, like, and trust factor to build the e-commerce side of your business 
• How to integrate a Shopify storefront with your existing spa website 
• Key considerations and pieces to prep before building and launching your e-commerce store 
• Ryan and Daniela’s top tips for making your e-commerce revenue stream worth the work

References Mentioned in Episode #395: Launching Your Spa’s Shopify Store with Ryan Files of High Level Marketing

• Learn more about the services High Level Marketing provides by visiting their website and click here to book a call with Ryan
• Get Ryan’s free checklist – “12 Best-Practice Tips For Creating a Shopify Store”
• Tools mentioned in this episode: Shopify, Mangomint, ULINE shipping supplies 
• Listen to Ryan’s previous episodes here on the Spa Marketing Made Easy Podcast: Ep. 330 – A Guide to Optimizing Your Google Business Profile, Ep. 344 – Knowing When to DIY or Hire Out Your Marketing, Ep. 372 – Up Your Game with Google Business Profile in 2024, Ep. 386 – Successfully Launching a New Service
• Listen to our past episodes with ecomm expert, Gamal Codner – Episode 341 and Episode 366 
• Connect with Ryan on LinkedIn
• Follow High Level Marketing on Facebook

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

EPISODE TRANSCRIPT

Your sales are going great, and you’re expecting one of your spa’s highest revenue months yet, but when it comes time to do your monthly bookkeeping, what you brought in seems to have flown out the door just as fast. Does that feel familiar? 

Whether it’s constantly feeling like you’re in a state of catch-up with your business finances, or you honestly don’t know where all the money is going — Team Addo coach Nicole Cooley and I are here to break down all your cash flow woes so you can start seeing exactly where your money is going and manage it to flow where you want, when you want. 

If you ever feel like trying to manage your business’ finances is a rollercoaster ride, we’re going to shine a light on our biggest tips and top tool, YNAB (short for You Need a Budget), to smooth out the bumps so your cash flow can actually be in, well, flow! 

In this episode, we discuss: 

• How getting a hold of your spa’s cash flow allows you to pay yourself more and find opportunities for your business to absorb expenses that can be tax deductible 
• Why you need to look at managing cash flow as a marathon, not a sprint, and how we use YNAB (You Need a Budget) as a tool to help demystify where money is going and flowing
• An overview of the Profit First enveloping system, how we tailor it to spas and tips for how to gradually shift your cash flow percentages 
• Understanding the big picture of your business’s financial health and how profit, savings, and taxes put the puzzle together 

References Mentioned in Episode #394: Managing Your Spa’s Cash Flow with YNAB with Nicole Cooley

• Sign up for a free trial of YNAB (You Need a Budget) 
• Download our Finance Month freebie, Profit First Calculator
• Listen to the previous episodes of our Finance Month series, “Episode 392 – Strategically Lowering Your Spa’s Expenses with Nicole Cooley” and “Episode 393 – 5 Money Mistakes Spa Owners Make On Their Journey to a Million”
• Tune into Episode #225: Becoming a Profitable Shareholder of Your Business with Mike Michalowicz and check out his book, Profit First 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

EPISODE TRANSCRIPT