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EP 101: How to Rock Your Spa’s Systems

When it comes to building and growing your aesthetic practice, if you’re like many of the other aestheticians and spa owners I encounter, you could talk about treatments, modalities, and product ingredients all the livelong day.

But I’ve got some news for you…

Those things aren’t what determines your business’ success; the truth is, successful businesses survive on their use of systems. 

( Insert collective sighing. )

I know, I know, systems can feel like a total turn-off in the fun department of business, but I promise you, once you get rolling with systems and building them out, the time and stress they’ll save you, not to mention the success they’ll help you achieve becomes really desirable, real quick. 

And here to show you the value behind building your spa’s systems and give you the starting points so you can move forward efficiently (that’s the whole goal of systems, after all) is Natasha Vorompiova, the founder and Capacity Architect of Systems Rock, where she helps entrepreneurs reimagine their businesses to include well-designed and high-functioning systems. 

In this episode, she’s sharing her top tips and insights so you can move forward with creating successful and sustainable systems for your spa that allow you to step into your role as the visionary and CEO of your business so you don’t burnout or burn your business to the ground. 

In this episode, you’ll learn:

  • What systems are and how they help you to gain back control in your business and responsibilities 
  • The biggest misconceptions around systems and how to get started building simple systems in your spa easily and quickly 
  • Considerations for building out your spa’s inventory system and what each piece of the system means and why it’s important 
  • Natasha’s top tips for building out your first systems and what questions to ask so you move forward with clarity 

References Mentioned in Episode #101: How to Rock Your Spa’s Systems  

    • Learn more about Natasha and her business, Systems Rock by clicking here, and tap into her free resources by clicking here
    • Connect with Natasha on Facebook and LinkedIn
    • Ask questions, receive support and gain feedback on all things spa systems inside the Spa Marketing Made Easy community on Facebook
    • New to the Spa Marketing Made Easy Podcast? Download our Quick Start Guide to learn more about tuning in, where you can connect with our resources, and how to leave a review. 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community.

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EP 100: Become the Next Spa Retail Rockstar Scholar (Exciting Announcement!)

I can’t even believe I’m typing this…

Guys, it is our 100th episode of the Spa Marketing Made Easy podcast! 

Can you tell I’m just a *little* excited?

First things first, I have to say thank you. 

Thank you for listening, sharing, subscribing, continually tuning in, and telling me what your biggest takeaways are and how the podcast has helped you in your journey to build the aesthetic business of your dreams. 

Your loyalty to listening, engaging, and showing up with me every week is what has brought us to this point, and my team and I couldn’t be more thankful to have you as part of the Spa Marketing Made Easy community. 

I remember when I was initially thinking about starting a podcast and beginning to get the plans together, and my coach shared a stat along the lines of less than 5 percent of podcast hosts reach 100 episodes. 

So, yes, this feels like a milestone, but I’ll tell you, it also feels like we’ve just scratched the surface. There is so much more I have to share with you all, and so many more experts I want to bring forward for you to learn from. 

Speaking of learning, let’s talk about what’s happening in this episode…

If you’ve been a long-time listener, you know I set out on this podcast journey to positively impact the lives of 500 aestheticians. 

We’ve far exceeded that goal, so for the next 100 episodes (and the next year), I’m raising the bar and sharing with you a very special announcement and opportunity geared toward any aesthetic expert who feels called to make a change in their business, but has previously had something holding them back. 

Links and Resources Mentioned in Episode #100: Become the Next Spa Retail Rockstar Scholar

  • To apply for the Spa Retail Rockstar Scholarship, click here. 
  • Leave a review for Spa Marketing Made Easy on iTunes. 
  • Join the Spa Marketing Made Easy Community on Facebook to gain support, accountability, and make connections with other like-minded aestheticians with their sights set on success. 
  • New to the Spa Marketing Made Easy Podcast? Download our Quick Start Guide to learn more about tuning in, where you can connect with our resources, and how to leave a review. 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

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EP 088: How to Grow into the Leader Your Business Needs with Njeru Nthigah

We’ve all heard the term “born leaders,” but the reality is, everyone needs to be a leader to steer their life in the direction of the reality they seek to create. 

Why? 

Because you are the leader of your life. 

And when it comes to your business, it doesn’t matter whether you work as a solo aesthetician or you’re leading a team, successful businesses only become so when there’s someone effectively steering the ship and keeping it on course toward its desired destination. 

But what if you’re not someone that considers themselves a “born leader”? 

Or what if you’re moving from being a leader of one to a leader of many?

As my guest on this episode of Spa Marketing Made Easy explains, everyone has the capability to be a great leader; it’s simply a matter of owning your personal leadership and crafting a Growth Plan to help you get there. 

His name is Njeru Nthigah, and he’s a speaker, mentor, and the founder of The Leaders University, and if you’ve never heard Njeru before today, you’re in for a treat because he is the American Dream personified and is an unending source of Inspiration and motivation. 

( No lie, we had about 20 of his quotes to pull from with this episode because he is chock full of immediate wisdom-packed takeaways!)

Together, we discuss why it’s critical to own your personal leadership no matter what your title as well as how to begin doing the work to refine and grow your leadership skills. 

If you’ve ever had your sights set on “more” for your life or your business…more time, more freedom, more money, more flexibility, more opportunity…

It’s all possible, but becoming a better leader from the inside out is what’s going to help you make those things you seek your reality. 

In this episode you’ll learn: 

  • Njeru’s entrepreneurial backstory and how he discovered that personal leadership is at the core of everything we do
  • The one thing all great leaders possess and the area where real growth happens in owning your personal leadership
  • Extending your leadership skills into the area of building a team and creating a structure and processes that ensure your team and business’ success
  • Njeru’s top tips for creating your own Growth Plan where so you can wholeheartedly step into owning your leadership

References Mentioned in Episode #088: How to Grow into the Leader Your Business Needs with Njeru Nthigah

– Learn more about Njeru’s work with The Leaders University and connect with him on Facebook

– Read John Maxwell’s, “The 15 Invaluable Laws of Growth: Live Them and Reach Your Potential”

Read “Think and Grow Rich” by Napoleon Hill

Read “The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It” by Micahel Gerber

Listen to these books on the go with Audible

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

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EP 080: Behind the Beauty Business Summit with Maxine Drake

Last year I was honored to be able to join in on the Beauty Business Summit virtually, but this year, I’m thrilled to be hitting the sands of St. Pete and attending the 2nd Beauty Business Summit live!

If you’re a long-time listener of the podcast, today’s guest, Maxine Drake, will be a familiar voice as she was a guest on episode #014 where we talked about all the things that were leading up to the inaugural Summit, which in case you missed the word on social media, was a massive success!

And now in the blink of an eye, it’s time for round 2, and you might be thinking, “Is this for me?”

First, let’s start with the fact that it’s no secret that professional networking and continuing education are crucial for growing as an aesthetic expert, however not all events are created equal.

Some focus more on the continued learning, without much time for connecting with industry peers or educators, while other events are all business. Both of those events have their place and exist to meet certain goals.

But the beautiful thing about the Beauty Business Summit is that it’s a little bit of everything a beauty professional needs to succeed and is an authentic growth experience for the heart, mind, and body.

Maxine is the embodiment of community over competition, and based on what she has put into this event this far to make it take shape is a true testament on how it is (and will continue) creating impact in the industry, and that’s a really exciting thing to be a part of, so I hope I’ll see you in St. Pete!

In this episode, you’ll hear:

  • The origin story and the purpose of the Beauty Business Summit
  • How Maxine is working to elevate the aesthetic industry through the Beauty Business Summit’s mission
  • What kinds of beauty professionals the Summit is for and who will reap the greatest benefits
  • Maxine’s vision for this year’s summit and how she anticipates it evolving in the future
  • The big reveal of this year’s keynote speaker!

References Mentioned in Episode #080: Behind the Beauty Business Summit with Maxine Drake

  • See all the details on the Beauty Business Summit and save your seat by clicking here
  • Follow the Beauty Business Summit on Facebook and Instagram
  • And connect with Maxine on Facebook and Instagram

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community.

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EP 050: Using a System to Achieve Your Goals with Alon David of 90X Planner

The prospect of goal-setting is always an exciting one as you envision your future and imagine the feeling of when your goal will be accomplished. But it’s not enough to dream, you also need a deadline and an action plan, and that’s where the 90X Goal Planner comes into play.

At the time of this recording, I am on my fifth 90X Goal Planner, which goes to show how much I believe in this system of goal-setting, and here to share the concept behind the framework with me is the 90X creator himself, Alon David.

Not only has Alon used his goal planning framework for building multiple successful business prior to producing the 90X Goal Planner, but he also used to create the planner, and today he’s sharing his method behind the 90X system and his top tips for crushing your biggest goals.

In this episode you’ll learn:

  • How Alon developed his 90-day goal-setting and achieving system and how he used it to build his successful photography business as well as the 90X Goal Planner itself
  • Why Alon focuses on a 90-day framework and the biggest goal he’s accomplished to date by using his own system
  • The differences between the 90X Goal Planner and the 90X Action Planner and how both tools can be used for short and long-term goal setting
  • Alon’s top tips for mapping out and staying on track with using your planner to guide you to accomplishing your goals

References Mentioned in Episode #050: Using a System to Achieve Your Goals with Alon David of 90X Planner 

  • Connect with Alon and 90X® on Facebook, Instagram, and Pinterest.
  • To see how I use my 90X Goal Planner and plug into a goal-oriented community, be sure to join the Spa Marketing Made Easy group on Facebook.

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

[ Subscribe to Spa Marketing Made Easy on iTunes ]

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EP 046: The Power of Financial Investing and Building Wealth with Naseema McElroy

Her story reads like a breaking news headline, “Nurse slays nearly 1 million in debt in just 2.5 years.” Yes, it sounds crazy, but as my guest on today’s episode, Naseema McElroy explains, building wealth and being able to invest is attainable at any income level.

A labor and delivery nurse, Naseema is a self-taught money expert who is the real deal in helping others become financially intentional, slay their debt, and set themselves and their families financially free so they can feel secure in their future and focus on the present.

If you’ve ever thought that now wasn’t the right time to save or you keep putting off your finances for a day you’ll feel more organized; this episode is for you.

In this episode you’ll learn:

  • Naseema’s transformation story from being a labor and delivery nurse working paycheck to paycheck to a self-taught financial expert as she knocked out almost a million dollars in debt in just 2.5 years
  • Why it’s critical to have an exit strategy in your business as well as an investment strategy
  • The power of compound interest and setting yourself up for a solid and stable retirement
  • How Naseema defines “Eff You Money,” why we all need it, and how you can begin achieving it, even when you feel like you’re stretched thin and don’t have anything to spare for saving or investing

To connect with Naseema and the resources and recommendations made in this episode, click here to visit the show notes: [ insert link to show notes on blog ]

Click here to join the free Spa Marketing Made Easy Podcast community where you can keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers.

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EP 042: The Importance of Sharpening Your Business Skills with Carla Jones

Whether you own your beauty business or you work as a team member at a spa, it is critical that you have a well-rounded understanding of foundational business principles. And as today’s guest, Carla Jones, explains, the couple of pages of business material in the back of your beauty school textbooks isn’t enough to pass by.

As the founder of Salon Solutions Group, Carla helps beauty industry professionals learn, earn and thrive and her tell-it-like-it-is style helps her students and clients understand the vast importance of sharpening their business skills if they want to achieve their big goals.

In this episode you’ll learn:

  • How Carla transitioned from her career in logistics and operations into the beauty industry and how her foundational skills served her in her new career
  • The common misconceptions about being a six-figure earner and what you need to know about your numbers to get there
  • The power of positivity and self-awareness in creating an unforgettable client experience
  • How she navigated a negative client experience and stumbling block but came out with a powerful lesson
  • Carla’s top pieces of advice and insights for new grads and business owners setting out to create their own version of success

Continue the conversation and connect with like-minded beauty and spa professionals looking to build thriving careers and businesses by joining the free Spa Marketing Made Easy community.

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EP 040: The Secrets to Becoming a Six-Figure Aesthetician with Yarely Marquez, L.E.

Sometimes when I tell aestheticians that they have the power and capability to become a six-figure earner (while being solo), I get responses of total bewilderment.

“How is that possible?”

“It’s just me in my business. I can’t imagine being able to pull in that much…what does that even look like?”

If those are thoughts that cross your mind, I know, with 100% certainty, the biggest thing holding you back is your mindset.

Not lack of marketing, or a so-so location in town or too much “competition.”

Without going down too deep of a rabbit hole, let me set the stage by declaring that your mindset is the ultimate deciding factor of whether you will achieve your version of success or not.

How? Because thoughts are beliefs and our beliefs dictate our actions, and if you don’t believe something like being a six-figure solo aesthetician is possible for you, you’re right.

However, if you genuinely believe in your capabilities, your expertise and you have the passion that ties it all together, you’ve got everything you need to hit that six-figure mark.

And joining me today to be the ultimate case study is Yarely Marquez, L.E.

Yarely Marquez, L.E., the owner of Flawless Skin and Brow Boutique in the Twin Cities area, and she is a member of the six-figure aesthetician club, and for good reason.

Yarely is not only a whip-smart businesswoman and rockstar aesthetician who is clearly an expert in her field, but she’s also a shining example of someone who has the mindset it takes to grow to a level many dream of, but never reach.

It takes authenticity, it takes gratitude, and an outlook that says I don’t have to do this, I get to do this.

In this episode, she’s spilling her top tips and deepest insights on how to build a six-figure business as a solo aesthetician through smart business operations, strategic marketing, and of course, creating an excellent client experience.

With a new year right around the corner, there’s no better time than now to get the gears going on finally making it to six figures in 2019.

In this episode you’ll learn:

  • Yarely’s journey to becoming a solo aesthetician and her tips for making the transition
  • Her biggest challenges she has faced in growing her business as well as the most significant contributors to her success
  • The mindset shifts she made around selling and retail that took her business and services to the next level
  • The importance of setting boundaries for the health of your work-life balance and your business

Resources from Episode #040: The Secrets to Becoming a Six-Figure Aesthetician with Yarely Marquez, L.E.

  • Learn more about Flawless Skin and Brow Boutique and connect with Yarely through her website.
  • Follow Yarely on Facebook and Instagram.
  • Continue the conversation and connect with a community of like-minded aestheticians who want to build a thriving business, and join the Spa Marketing Made Easy community on Facebook.
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EP 035: Balancing Work and Life as a Busy Mom with Ashli Carnicelli

Anyone who’s a working mom knows the struggle of trying to “do it all,” which also comes with the lesson that if you’re going to try to do it all, it’s difficult to do it all well.

Cue the mom guilt.

With a 17-month-old, I’m right there in the trenches of working out the balance between my family, baby and my business.

Some days everything flows smoothly, but with an ever-growing little one, those smooth days and ironed out schedules can quickly shift and it can feel like we’re back to square one on finding balance.

While those days are par for the course in the grand scheme of parenthood, chaos doesn’t have to be the norm.

As my guest on today’s episode shares, with a few key strategies and practices in place, not only can you take on the tasks your heart desires, but you can craft a mom life/work life balance that actually works and feels good (sans the mom guilt).

In this episode, Ashli Carnicelli, a mom of three (and two under two!), joins me to discuss how she balances her roles as mom, esthetician, and blogger so that she’s consistently present and productive.

If you’ve ever felt even a twinge of guilt about not being present with your kids while reaching for your dreams, or questioned how you’re dividing your time between home and work, I know hearing Ashli’s journey and insights will put your worries at ease and give you some tangible steps you can start putting into action immediately.

Whatever your personal family and work situation, the most important thing I think you’ll walk away with is there’s no “right” way to strike a balance.

What works for you won’t work for everyone, and it’s about time we start to lay down our guilt and dust off our capes because no matter what, I know you’re already superwoman. And this episode will help you see and feel it.

In this episode you’ll learn:

  • How Ashli crafts her daily and weekly schedule to meet her and her family’s needs
  • Her strategies and mindset to bring in balance, allow presence and excuse mom guilt from her life juggling multiple roles
  • Why we need to open up this conversation so we can crush mom guilt and focus on the goals  that are important for us, and thus, our family’s and kid’s futures

References Mentioned in Episode #035: Balancing Work and Life as a Busy Mom with Ashli Carnicelli

Read Ashli’s blog The Skincare Belle

Connect with Ashli on Instagram and Facebook.

Bella Santé Day and Med Spa

Join a community of like-minded aestheticians and continue the conversation in the free Spa Marketing Made Easy community.

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