Everyone has a story to tell. 

 

Yes, even you, the one who thinks their path doesn’t have any exciting tidbits worth sharing. 

 

Or the one who thinks that their bumps in the road are just like everyone else’s, and you don’t have a remarkable triumph to share…yet! 

 

Or maybe you fall into the other camp. You’ve got no shortage of a backstory, but you have no clue about how to begin sharing it. 

 

You question whether it fits with your brand or relates to your business. Or maybe you’re scared to share it because let’s be honest, some stories also hold pain, and sharing them can feel scary. 

 

As a naturally private person, sharing pieces of me publicly (both the bright and shadow-y pieces) is something I’ve had to work on and through, but from it, I’ve discovered that opening up to share my stories has not only been empowering, but incredibly connective with those I hope to help and make an impact with (that’s you!). 

 

And here to help us open up, dive deeper and discover our stories in this episode of Spa Marketing Made Easy is Celinne Da Costa, who among being a coach, writer, and speaker, is also a globetrotting storyteller who helps her clients master their story to build a premium brand. 

 

In this episode, she’s sharing her insights on how to begin sharing your story with confidence and conviction so you can connect with more of your dream clients. 

 

It doesn’t matter what your past holds; you have a story to tell, so let’s learn how to share it with those you aim to serve. 

 

In this episode, you’ll learn:

• Celinne’s biggest piece of advice for where to start when discovering your story and the questions to ask yourself to uncover the elements that emotionally connect 
• Why your story is one of the best tools you have to leverage in your business 
• How to begin working through your history to find the compelling pieces of your story 
• Celinne’s tips on how to weave storytelling throughout your content marketing strategy and finding the various opportunities for storytelling inside your business

 

References Mentioned in Episode #093: Mastering Your Story and Sharing It Confidently with Celinne Da Costa 

• Learn more about Celinne’s work 
• Learn more about Celinne’s Master Your Story program
• Connect with Celinne on Facebook, Instagram, and LinkedIn
• Continue the conversation after the episode inside the Spa Marketing Made Easy community, click here to join

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

[ Subscribe to Spa Marketing Made Easy on iTunes ]

Alright, I’ve got a challenge for you…

 

I want you to open another tab on your browser, key in Google, then search for spas or aestheticians in your area. 

 

Where do you fall on the page of results? 

 

Are you on the first page at all?

 

Whether you’re at the bottom of the page, or if you’re nowhere to be found, settle in and pull up an earbud because this is an episode you can’t miss. 

 

(And if you happen to already be a search engine rockstar and you’re number one, still listen in because the world of Google is always changing, and I know you’ll still get some new tips to put into action for your biz!)

 

Now, if you’ve been around for awhile, you know I’m a big proponent of social media, especially Facebook Ads, but more often than not, your ideal client will find you on Google first, then they’ll check you out via your website and/or social media to see if you’ll be a good fit for them. 

 

But it all begins with Google, it just depends on where you land on the results page and what your potential client finds when you pop up. 

 

And joining me today to spill their top tips for snagging that coveted number one spot is Alana and Jared Mitchell. 

 

You may know them from Episode #078 where we discussed their journey of building and growing a seven-figure e-commerce empire, Alana Mitchell Skincare, but let’s face it, that’s a lot of info to pack into one episode, so I had to have them back! 

 

In this episode, we’re diving deeper specifically into the platform of Google, which is where Alana and Jared have found their sweet spot in exponentially growing their business, and now they’re breaking down exactly what you need to do to get your business to the top, too. 

 

In this episode you’ll learn:

• The current state of search and why it’s critical that you claim and customize your presence on Google 
• Why Google is one of the best places to focus your online efforts whether you’re brand new in business or looking to step your marketing up a notch
• The first step in ensuring that your ideal client finds you on Google and how to quickly get not just on the first page of rankings, but at the top of the page 
• Jared and Alana’s ninja tips for filling out your business listing, getting reviews, having your potential client spend more time on your business listing, and more to help give you on edge on Google

 

References Mentioned in Episode #089: Moving Your Results From Zero to Hero on Google with Alana and Jared Mitchell 

• Learn more about Alana and Jared’s e-commerce company, Skincare by Alana and Alana Mitchell Skincare
• Click here to enroll in Alana and Jared’s new Google My Business Mastery Course
• Connect with Alana and Jared on Facebook, Instagram, and YouTube
• Listen to our first episode of Spa Marketing Made Easy (Episode 78: The Journey of Growing an E-Commerce Empire)
• Create or claim your Google My Business listing 

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

[ Subscribe to Spa Marketing Made Easy on iTunes ] 

It’s no secret that video has completely taken over as the dominant form of content on social media, but just because it gets superior results in terms of reach and engagement doesn’t mean that it’s any less scary to create! 

Video requires another level of vulnerability, but that’s precisely why it’s so valuable in connecting you with your ideal clients and creating greater impact. 

When your ideal clients can see you and hear you, and even interact with you in real time, it builds trust quickly and provides a tremendous opportunity for sharing your expertise in a dynamic way that both displays your personality and your brand so that you can command attention and stand out among the competition. 

In this episode of Spa Marketing Made Easy, I’m joined by Katya Varbanova, who is the founder of 20K Nation, and an expert at helping entrepreneurs become icons in their industry and stand out on social media through the power of live streaming. 

Throughout this episode, we not only discuss tangible tactical takeaways that you can run with to create high-impact video content efficiently…

Just wait ’til you hear her genius “Hamburger Method” for creating a month of content ideas within 15 minutes so you’re never left wondering, “but what do I talk about?!”

But we also discuss how to overcome your inner critic who’s keeping you fearful of facing the camera so you can breakthrough the chatter in your brain, and instead show up as the expert your clients want and need. 

In this episode, you’ll learn:

• Why we fear live video and Katya’s personal journey with facing her fear of getting in front of the camera
• Katya’s top tips for overcoming the problem of “not knowing what to say”
• Her “Hamburger Method” that will help you create a month’s worth of content in 15 minutes 
• What showing up on video and live streams helps you to supercharge your marketing efforts and impact 

References Mentioned in Episode #086: Creating a Month’s Worth of Video Content in 15 Minutes with Katya Varbanova

• Connect with Katya on Facebook and Instagram 
• Learn more about Katya’s work helping entrepreneurs and video creators become icons in their industries at 20K Nation
• Continue the conversation, ask questions, and connect with other like-minded aestheticians building thriving careers inside the Spa Marketing Made Easy Podcast community

 

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The 2020 Aesthetic Marketing Seminar is going VIRTUAL! 

Save the date (and your FREE seat!) for August 24-25 for the 2020 Virtual Aesthetic Marketing Seminar, which will feature top experts in the spa industry speaking on today’s most effective marketing strategies to build, grow, and scale a successful aesthetic business.

[ Click Here To Save Your FREE Spot Today ] 

 

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EP 084: 10 Ways to 10X Your Revenue with Facebook Ads with Tara Zirker

What if you could have a system that operated as your 24/7 salesperson that brought in new, qualified leads even while you’re on vacation, or playing with your kids, or even in the treatment room with another client?


THAT is the power of Facebook ads, and they’re no longer a question of “should” you be doing them for your aesthetic business, but how should you be using them to maximize your marketing budget and get more of your ideal clients aware of your business. 

On this episode of Spa Marketing Made Easy, I’m joined by my dear friend and repeat guest, Tara Zirker, who I’ve dubbed as the Facebook Ads goddess because, you guys, she makes magic happen through the power of Facebook ads. 

In her career, she has worked with business owners in all industries, but especially owners of clinics in the aesthetic and wellness space, and has helped generate millions of dollars in profit.

And now through her membership, Successful Ads Club, Tara’s helping entrepreneurs like you harness the power of Facebook ads with top-notch education and strategies roadmaps. 

In today’s episode, we’re giving you ten time-tested strategies that we know WORK for spa and aesthetic business to help you get going with Facebook ads in as little as a couple of hours. 

Whether you’ve never ventured into Facebook ads before, you’ve already dipped your toe in the water and are ready for taking your ads up a level, or you’re a pro looking for fresh ideas, there’s a little something for every aesthetician in this episode! 

So pull up an earbud and a pen, and let’s talk strategy! 

In this episode you’ll learn:

• Why you need to leverage Facebook ads for your aesthetic business and how to approach getting started 
• The 5 things you need to have in place before running any of the VIP strategies in this episode 
• 10 strategic ideas for Facebook and Instagram ads that you can begin running today 
• Promotional ideas as well as out-of-the-box marketing ideas to help you stand out from the crowd and expand your market

References Mentioned in Episode #084: 10 Ways to 10X Your Revenue with Facebook Ads with Tara Zirker

• Click here to learn more and join The Successful Ads Club
• Watch my free training with Tara, “Turn $10 a Day into Steady Clients with Facebook Ads”
• Connect with Tara on Facebook and Instagram 
• Execute your Messenger strategy with a tool like ManyChat 
• Learn more about and become a Spa Retail Rockstar
• Read Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

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The 2020 Aesthetic Marketing Seminar is going VIRTUAL! 

Save the date (and your FREE seat!) for August 24-25 for the 2020 Virtual Aesthetic Marketing Seminar, which will feature top experts in the spa industry speaking on today’s most effective marketing strategies to build, grow, and scale a successful aesthetic business.

[ Click Here To Save Your FREE Spot Today ] 

 

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The 2020 Aesthetic Marketing Seminar is going VIRTUAL! 

Save the date (and your FREE seat!) for August 24-25 for the 2020 Virtual Aesthetic Marketing Seminar, which will feature top experts in the spa industry speaking on today’s most effective marketing strategies to build, grow, and scale a successful aesthetic business.

[ Click Here To Save Your FREE Spot Today ] 

 

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EP 079: The Spa Marketing Keys to Increasing Your Foot Traffic with Stacy Tuschl

Online excitement and engagement are nice, but at the end of the day, the marketing metric that matters most for your spa is…can you guess?

Foot traffic!

If clients and customers aren’t actually making it into your business, your online marketing efforts aren’t going to translate into sales, but then comes the question, how DO you get people to take that step through your door?

Well, that’s the million dollar question.

Literally.

In this episode of Spa Marketing Made Easy, I’m talking with my friend Stacy Tuschl, who in addition to being a business coach, marketing strategist, and best-selling author, also started a local business (a dance studio) that began in her parents’ backyard when she was just 18 and today is a 7-figure business with multiple locations that Stacy still owns and operates.

In this episode, we cover everything from client retention marketing to social media marketing to the crucial pieces of marketing you need to have in place to continuously drive foot traffic through your doors both from new clients and existing clients.

If you’ve been a long-time listener of the podcast, you know that I’m a huge advocate for focusing on keeping clients and not running on the hamster wheel that is constantly having to acquire new clients, which is why I love everything that Stacy is preaching in this episode.

Marketing isn’t solely for the people who’ve never heard of you before; it’s also for the people who have already decided to buy from you and still stand to be a massive source of profit for your business.

Tune in to learn:

• Stacy’s entrepreneurial origin story and her journey to growing her 7-figure local business empire
• The one thing she and her team do with every new client at her dance studio and what you need to be doing to bridge the connection between your brick-and-mortar and online presence
• How to choose what to focus on when it comes to social media and gain visibility using leverage
• The three points of Stacy’s Foot Traffic Framework and the power of PR and social proof for more sales

References Mentioned in Episode #079: The Spa Marketing Keys to Increasing Your Foot Traffic with Stacy Tuschl

• Learn more about Stacy and her work by visiting her website
• Connect with Stacy on Facebook and Instagram
• Listen to the Foot Traffic Podcast and join the Foot Traffic Community
• Listen to Episode #061  where we feature Gisel of Elevate Esthetics who was mentioned for obtaining local PR opportunities

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community.

 

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The 2020 Aesthetic Marketing Seminar is going VIRTUAL! 

Save the date (and your FREE seat!) for August 24-25 for the 2020 Virtual Aesthetic Marketing Seminar, which will feature top experts in the spa industry speaking on today’s most effective marketing strategies to build, grow, and scale a successful aesthetic business.

[ Click Here To Save Your FREE Spot Today ] 

 

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You’ve got 15 minutes until your next client, so you open up your camera roll and scroll, scroll, scroll…nothing.

 

Maybe you’ll get some inspiration on Instagram, so you fire up that rainbow square…tap, tap repeat.

 

If social media has ever sent you into a tailspin wondering what in the world you should post and feeling like a total time-suck, this episode of Spa Marketing Made Easy was made to help turn that story around.

 

Because here’s the reality:

 

When you know how to post with a plan and with purpose (aka a strategy), you’ll not only save more of your time and energy since you won’t be left scrambling trying to find something to post, but you’ll also see results in the form of revenue.

 

And let’s be real, that’s the whole goal of social media marketing; so you can connect with your dream clients, create a relationship, grow your know, like, and trust factor and turn these dream clients into real paying clients.

 

That’s what you’ll learn in this episode with my guest Danielle Pastula, who in addition to being a social media strategist and digital marketer for spa and wellness businesses, also happens to be a part of team AddoAesthetics!

 

Over the last four years, I’ve worked with Danielle to refine my social media presence and post in a way that connects me with my audience and grows my community, and I can’t wait for you to listen in as we pull back the curtain on how we create social media content in a way that’s streamlined and effective.

 

So fire up your notes app or pull up with some pen and paper because we’ve got takeaways you’ll want to keep on hand!

 

In this episode you’ll learn:

 

• How to stop getting sucked into the scroll and reclaim your time spent on social media marketing for your spa
• What to start with in knowing what to say and share on social media and why being authentic is key
• The power of vulnerability and showing up imperfectly for your audience
• What you need to include on all of your social media posts and how to structure your social media content to lead your followers to getting in touch with you

 

References Mentioned in Episode #076: Overcoming the 3 Biggest Obstacles in Your Social Media Marketing with Danielle Pastula

 

• Learn more about Danielle and her business, Root to Petal Creative, by visiting her website
• Connect with Danielle on Facebook and on Instagram
• Continue the conversation, ask questions, and receive feedback inside the Spa Marketing Made Easy Community, click here to join!

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community.

Email isn’t dead, but the days of sending a monthly promotional e-blast are!

 

With more communication channels than ever before, it’s critical that we treat our client’s and potential client’s emails as sacred spaces to not only retain our existing clientele, but convert our potential clients from subscribers to buyers (of treatments and retail). And the way we do that is by specifically catering the message, timing and sequence of our emails with smart email marketing strategy.

 

In this episode you’ll learn:

 

• Why you need to be actively list building for people who are both clients AND non-clients
• The one email you need to send to every single person on your list
• What automation tools you need to have in place to save you time and money plus my top tips for boosting your email open rates  

 
Click here to continue the conversation and get your email marketing questions answered by joining the Spa Marketing Made Easy Community on Facebook.

 

You’ve heard it before, and the saying is true: you only get one shot to make a great first impression. In today’s world of social media scrolling and online booking, the internet is likely where your client will initially make that impression, however phone calls are still a number one business communications channel whether it’s to inquire about services or for client/customer support.

 

And beyond it being the first step of your client’s journey, it’s often the first one-on-one interaction you’ll have with your client so it must be handled with the utmost care and etiquette to begin building a connection and trust.

 

In this episode you’ll learn:

• Why everyone on your team should be trained in handling phone calls and how this sets a standard of service
• The hallmarks of positive language and closed-loop communication plus why these concepts are essential to having great client conversations
• How to handle a negative call with tact and the great opportunity a negative phone provides

 

Click here to read the full show notes on the Spa Marketing Made Easy blog.

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community.

You know your sales numbers could benefit from an incentive program, but where to begin? Whether your spa has a team of two or twenty, incentive programs are one of the best ways to motivate your team to meet and exceed your spa’s sales goals.

 

However, running an incentive program that actually works requires more than picking a prize and turning your team loose to sell, sell, sell. In this episode, I’m giving you the 4-step process for creating an incentive program that will effectively move the needle.

 

In this episode you’ll learn:

 

• Why the start of a new quarter is the perfect time to introduce your new incentive program
• What requirements your goal needs to have to get your team on board and be achievable
• Some of my favorite incentive ideas to base your program around
• My top tips for keeping your team motivated and excited by your incentives

 

To read the full show notes, click here.

Click here to continue the conversation and ask questions on starting your spa’s incentive programinside the Spa Marketing Made Easy community.

If you work within the medical aesthetics environment, you’re likely familiar with the concept of product bundling and its benefits, but as I’m sharing in this episode, solo aestheticians and day spa owners can benefit from product bundling, too!

 

In this episode you’ll learn:

• The key to getting your potential client onboard with an at-home care regimen
• How product bundling can apply to non-medical treatments such as waxing, lashes, microneedling, and more
• The long-term statistical benefits of product bundling for your new clients
• Why it’s crucial to present your product bundles properly and provide options  

 

References Mentioned in Episode #063: Bundling Products for a Major Profits Boost

• Listen to Episode #006 – Retraining Your Brain to Create a Mindset for Success with Dr. Shannon Irvine 
• Listen to Episode #061 – Level Up by Niching Down with Gisel of Elevate Esthetics 
• Get further insights and ask your questions on product bundling inside the Spa Marketing Made Easy community.
• Learn more about treatments offered at Potomac Medical Aesthetics. 
• Get more of the inside scoop on the aesthetics industry on Dermascope and MedEsthetics. 

To continue the conversation and get more marketing insights to help you build a thriving career and business, click here join the Spa Marketing Made Easy community.