If I had to rank my top shared insights on the Spa Marketing Made Easy podcast, “leadership is a learned skill” would definitely make my Top 3. 

 

That’s what today’s episode is all about. I’m asking you the one question all Spa CEOs need to be asking themselves in regards to leadership. 

 

I’ve been transparent that it’s really hard (nearly impossible) to cross the million dollar mark as a solo. 

 

If you find yourself trying to figure out a way to increase your monthly revenue number, it’s time to consider bringing on a spa manager. 

 

However…

 

Before you can jump in and hire a role that is essentially an extension of you – the Spa CEO – you need to understand if you’re in a place where your leadership skills are ready to delegate and manage.

 

This episode is going to help you answer the hard leadership questions and give you a clear understanding of how a Spa Manager can benefit your business. 

 

In this episode, I discuss: 

 

• My personal experiences with leadership
• The recognition that leadership is a learned skill that’s constantly evolving
• A full detailed list of spa manager responsibilities
• Not settling back into old patterns if you’ve lost sight of your goals – there is always room to push reset and begin again
• An exercise of taking an honest assessment of your business and options for the  right next step forward

References Mentioned in Episode #367: The Spa CEO Journey: What’s The Next Right Step For You? 

 

• Learn more about Addo Wellness Institute’s Spa Manager Certification 
• Apply online today for Addo Wellness Institute’s Spa Manager Certification
• Listen to EP 355: Announcing Addo Wellness Institute: A Post-Secondary School Specializing in the Business of Aesthetics
• Listen to EP 351: What Does a Spa Manager Do?
• A CEO Only Does Three Things: Finding Your Focus in the C-Suite by Trey Taylor
• Surf When You Can: Lessons in Life, Loyalty, and Leadership from a Maverick Navy Captain by Brett Crozier

 

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 

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Episode Transcript

We live in a world that prioritizes ease and convenience.

 

The accessibility of ordering essential items online has saturated the ecom market so we have to find new ways to stand out among the competitors. 

 

Put on your headphones if you’re ready to learn about this source of revenue stream for your spa in 2024. 

 

Returning for his second time on the Spa Marketing Made Easy podcast, Gamal Codner’s consulting practice has helped 20,000+ founders generate over $96M annually in trackable revenue.

 

Gamal shares with me the three key strategies to keep in mind when building a desirable ecom business that people want to buy. 

 

With $10M+ raised and 9 successful business transactions totaling over $50 million, Gamal is one of only 90 official Shopify mentoring partners, and delivered the keynote at the Amazon BBA Conference.

 

In this episode, we discuss: 

 

• 3 key strategies to implement in your ecom business plan
• The big shift seen in ecommerce in a post-Covid world
• A relative timetable a CEO needs to expect for launching an ecom store
• Two questions Gamal asks his CEOs to answer to master their messaging to strangers online
• How we can be as convenient as possible for our existing customers

References Mentioned in Episode #366: 3 Ecom Strategies You Need in 2024 from Gamal Codner

 

• Listen to EP 341: Learn All About Starting an Ecom Business from Gamal Codner
• Check out Gamal’s program Ecommerce Blueprint on his website
• Connect with Gamal on Instagram and YouTube
 

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 

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Episode Transcript

“What am I actually able to do with my money?” is a common question many spa owners don’t know how to answer.

 

Managing money can bring feelings of fear, uncertainty, and to be quite honest, a lack of confidence. 

 

If you’re sitting in a place where the past Daniela was several years ago, you’re wondering to yourself “what’s the next step?”

 

My guest today has the answer for you. Joining me is Addo Aesthetics Community Coach (our go-to money gal), Nicole Cooley!

 

Returning for her second time, Nicole is here to relieve your financial worries with all the details of how you can get started on the right foot with your financial goals in 2024! 

 

With 10 years experience in the coaching industry, Nicole is an Accredited Financial Counselor and Certified YNAB Coach. 

 

She believes in a holistic approach to finance and money that includes each client’s skillset, mindset, and unique goals into their financial plan. 

 

She has worked across industries, working with therapists, lawyers, coaches, and spa owners.

 

In this episode, we discuss: 

 

• Identifying the roles cash flow and financial statements play in business
• Ways to overcome feelings of uncertainty when it comes to finances 
• Understanding money management is a learned skill set
• Nicole reveals what the 2024 message is for cash flow management
• The first step to take if you’re new and don’t know where to begin

References Mentioned in Episode #364: Money Mindset + Management with Daniela + Nicole

 

• Fill out the contact form to receive information regarding Addo Wellness Institute’s Financial Literacy course
• Learn more about Addo Wellness Institute 
• Listen to EP 269: Making Your Money Work for You with Nicole Cooley
 

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

 

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Episode Transcript

“$46,500 in SEVEN DAYS?! TELL ME EVERYTHING!” was the first thing that crossed my mind when I saw Ashlen’s Wednesday Wins post last month.

 

In my Growth Factor Framework program, we ask our Spa CEOs to share a win every Wednesday to serve as a reminder that they aren’t just problem solvers, they’re achievers worth celebrating all milestones!

 

In addition to Ashlen’s December gift card promo being a smashing success, what drew me to her success story was how she created a great cash infusion into her business by keeping a successful sales strategy from the previous owner and amplifying it by combining guerilla marketing tactics with new technology strategies. 

 

Here to spill the details on her goal crushing promotion and share her top takeaways in this episode of the Spa Marketing Made Easy podcast is Ashlen Day, Spa CEO of CopperLeaf Spa & Salon in Winnsboro, Texas. 

 

She started out as a service provider at CooperLeaf in 2017 and eventually moved into the management eventually purchasing the spa and becoming the owner in 2023. Plus she’s one of my students in the Growth Factor Framework program!

 

Her business is home to 22 employees, 19 of them being service providers, and offers a broad spectrum of services including: massage, aesthetics, nails & hair.

 

If you’re looking to see what’s possible through a dedicated promotional retail push, I highly recommend you tune in for a strong dose of inspiration, encouragement and tangible takeaways.

 

In this episode, we discuss: 

 

• Ashlen’s journey from service provider to owner of CooperLeaf Spa & Salon
• The annual process her business follows to run a 20% off $100 or more in gift cards promotion
• The marketing strategies she relied heavily on that helped CooperLeaf have its best year running this promo yet – $71.5K for the entire month of December! 
• The key takeaways she plans to revise to set her up to achieve her $100,000 goal in December 2024

References Mentioned in Episode #363: $46.5K in 7 Days – How Ashlen Day Ran Her Best Gift Card Promo Yet

• Connect with Ashlen’s spa CooperLeaf Spa & Salon through their website, Instagram and on Facebook

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

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Episode Transcript

If you’ve found yourself staring blankly at your Meta Ads account, turn the volume up and grab a notepad. 

 

I’ve been in your shoes. 

 

What is Meta? 

How do I know which ad campaign objective to select?

Should I use an image or a video?

 

This is just the start of a long list of questions that runs through your head while beginning to set up your paid ads strategy.

 

I want to help you take the guesswork out of ads so I invited the Facebook Ads goddess herself, Tara Zirker, back onto the Spa Marketing Made Easy podcast. 

 

Tara helps thousands of online experts who are overwhelmed or skeptical to confidently learn paid advertising and infinitely scale their businesses through her business, Successful Ads Accelerator. 

 

Put your frustrations to the side, Tara shares easy to understand tips for lead generation and customer acquisition through paid advertising and tells us what developments to focus on in 2024. 

 

In this episode, we discuss: 

• Two developments to consider when building your paid ads strategy this year
• One important question to ask yourself about the lifetime value of a client
• The biggest thing that holds spa owners back
• Analyzing your budget and making data based decisions for ad placements
• When and how to consider Tik Tok ads
• Is video king in ads? 

References Mentioned in Episode #362: Building a Winning Paid Ads Strategy with Tara Zirker

 

•  Learn more about and join The Successful Ads Club 
• Connect with Tara on Facebook and Instagram 
• Listen to Episode #328 with Tara – Finding Your Way in the New Facebook / Instagram Ads Landscape with Tara Zirker
• Listen to Episode #139 with Tara – 10 Ways to 10X Your Revenue with Facebook Ads
• Listen to Episode #003 with Tara – The Fundamentals of Facebook Ads for Spa Marketing
 

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 

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Episode Transcript

Longtime listeners know I’m constantly talking about having the mindset of creating an asset that you can sell. 

 

Well listen up Spa CEOs + aspiring spa owners because today’s podcast guest has done just that by building a franchise. 

 

There are currently 37 franchises of VIO Med Spa and counting! 

 

Founder Joe Stanoszek joins me to share the key things that made him get approached to franchise, plus the good and the bad of the process that landed him where he is today.

 

If you’ve had any interest in building a franchise or opening and operating a licensed franchise spa, tune in to hear all about Joe’s journey. 

 

In this episode, we discuss: 

• Joe’s backstory and how VIO Med Spa came to fruition
• Key things about VIO that made Joe get approached to franchise 
• The in’s and out’s of the franchising process
• Benefits of opening a licensed franchise, specifically in spa
• Importance of lifetime customer value

References Mentioned in Episode #359: Franchising Your Spa with Founder of VIO Med Spa, Joe Stanoszek

 

• Visit VIO Med Spa’s website
• Follow VIO Med Spa on Instagram
• Connect with Joe on Instagram
 

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 

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Episode Trasncript

When you hear that somebody has hosted a wildly profitable event, the natural response is “tell me everything!”

 

Today’s episode of Spa Marketing Made Easy is doing just that. 

 

Samantha Surman, one of my Spa CEOs from my Growth Factor® Framework program, is spilling all of the juicy event details of how she generated $225K in revenue by hosting back-to-back events.

 

After meeting at a Dermaconcepts event, Samantha joined my program and focused all of her efforts on event planning. She’s the Medical Spa Manager at Healthy Complexions Spa where she’s focused on managing the growing team. 

 

We break down the ins and outs of how she went from barely hitting 4 figures to hosting 5- + 6-figure events in a matter of months after joining Growth Factor®.

 

The lessons shared in this episode are a must for Spa CEOs ready to run successful events. 

 

In this episode, we discuss: 

• Samantha’s professional journey and the connection that brought her to join my Growth Factor® Framework program
• The key takeaways she learned inside Growth Factor® that set the foundation for her mini event and open house
• Her glowing review of working with Dermaconcepts 
• All of the event details, including the most unexpected thing, and her advice for listeners
• Her next big goal as a Spa Manager

References Mentioned in Episode #357: Sharing Event Strategies that Resulted in $225K with Samantha Surman

 

• Connect with Healthy Complexions Spa on Facebook and Instagram
• Listen to Episode #251: Hosting 5-Figure Spa Events with Taylor Moody
• Listen to Episode #267: Scaling from Solo and “Doing it Scared” with Allison Cremona
• Listen to Episode #290: The Biggest Mistake Spa Owners Make When Hosting Events
• Listen to Episode #293: Creating a $90K Cash Infusion with Her First Spa Event with Kerri VanEe
 

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 

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Episode Transcript

 

Getting more clients is always the hot talk when it comes to spa marketing, and while gaining new clientele is obviously important, a successful spa owner and entrepreneur knows that retaining clientele is even more valuable. 

 

Not only is it easier to market and sell to an existing client who already knows, likes and trusts you, but you have the greatest opportunity to move the needle on a metric that really underscores the entire health of your business – your Customer Lifetime Value. 

 

Here to break it down with me is Scott Bell, the Chief Executive Officer of High Level Marketing (HLM), a leading digital marketing company serving over 2,000 small and medium-sized businesses with the core purpose of accelerating their customer growth by helping them unlock their true business potential. 

 

From understanding how to determine your spa’s Customer Lifetime Value to utilizing it in making key strategic decisions, especially when it comes to your marketing, this is a lesson in business you can’t afford to miss. 

 

In this episode, we discuss: 

 

• Scott’s background in marketing and entrepreneurship and how he shifted from owning a billboard marketing company into the world of digital marketing
• Defining Lifetime Customer Value and why this is such a critical metric for spa owners to understand and leverage
• How to begin calculating your spa’s Lifetime Customer Value and tips for increasing that value over time 
• How we can utilize Lifetime Customer Value in our marketing, plus insights on setting your marketing budget percentage for growth and crafting systems around tracking your numbers for long-term growth

 

References Mentioned in Episode #354: Determining + Increasing Your Lifetime Customer Value with Scott Bell of High Level Marketing

 

• Download High Level Marketing’s Lifetime Customer Value Calculator
• Learn more about the work High Level Marketing does for their clients via their website 
• Connect with Scott via LinkedIn
• Tune into our past episodes featuring Ryan Files from High Level Marketing including:
• Episode #344: Knowing When to DIY or Hire Out Your Marketing with Ryan Files of High Level Marketing
• Episode #330: A Guide to Optimizing Your Google Business Profile with Ryan Files of High Level Marketing
• Episode #301: The 3 Key Types of SEO Spas Need to Build with Ryan Files of High Level Marketing

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 

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Episode Transcript

A sentiment I’ve often shared is that “it’s never too late to start,” and my guest on this episode of Spa Marketing Made Easy is a beautiful example of how you can begin your life as Spa CEO after moving through a different career journey and be wildly successful at any age. 

 

Joining me on this episode is Debbie Brewer, the CEO of Beauty Brew Skincare and Spa, a full-service wellness and beauty spa in New Jersey. 

 

Debbie began her entrepreneurial path after raising three incredible women as a stay at home mom, and once her kids were grown, she pursued her passion for aesthetics, which also led the way to sugaring, an element of aesthetics she’s building her legacy around. 

 

Within six months of opening her own business, Debbie went from $0 to $180K in revenue. 

 

Debbie is truly awe-inspiring, and beyond her skillset, which she has worked hard to acquire, I believe it’s her learner’s mindset, strategic decision making, empathy, attitude and perspective, that are the keys that have unlocked her success. 

 

And in this episode, we’re talking about how she made it happen.  

 

I dare you not to be inspired by her story! 

 

In this episode, we discuss: 

 

•  Debbie’s journey of discovering the world of aesthetics and her personal skincare journey healing hormonal melasma 
• The transition out of filling the long-time role of stay-at-home mom for her family and moving into an aesthetics career, and eventually a Spa CEO of her own practice
• How partnering with Dermaconcepts, the distributors of Environ Skin Care, has helped set up Debbie for success through retail, treatments and gaining access to the exclusive resources Growth Factor Framework provides through our partnership with Dermaconcepts
• How Debbie looks at legacy and the steps she is taking now to move toward her long-term vision, plus, her words of wisdom for aestheticians on the cusp of transition and breakthrough 

References Mentioned in Episode #352: From Stay At Home Mom to Spa CEO Who Went from $0 to $180K in 6 Months with Debbie Brewer 

 

• Give Debbie’s spa, Beauty Brew Skincare, a visit and book a treatment here
• Connect with Debbie on Instagram @beautybrew_sugar_facials
• Book a call with a member of Team Addo to learn more about our partnership with Dermaconcepts, the distributors of Environ Skin Care, that provides you with wholesale perks and education benefits through our Growth Factor Framework program.
• Listen to Episode #349 – Crafting a New Glow with Giovanna of PDO Max
 

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 

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Episode Transcript

Is your spa’s revenue stuck at the $28-30K per month mark? 

 

Often, I’ll see spa owners approach this issue with their sales and marketing hat on, but I’m here to tell you to swap out that hat for another because the thing you really want to be examining here is your team. 

 

Chances are, you’re not operating solely as the spa owner and CEO. 

 

Instead, you’re acting as the CEO and the spa manager (and maybe you’re still in the treatment room, too!). 

 

If you find yourself trying to figure out a way to up your monthly revenue number, it’s time to consider bringing on a spa manager. 

 

And in this episode of Spa Marketing Made Easy, I’m breaking down exactly what someone in this role should be responsible for and how it impacts both your role as the Spa CEO and the overall growth trajectory of your business. 

 

In this episode, you’ll learn: 

 

• What it means to have someone else other than you owning the role of spa manager

• What qualities should you look for in a spa manager and what tasks they typically handle
• How having a spa manager on your team shifts your day-to-day responsibilities as a Spa CEO

 

References Mentioned in Episode #351: What Does a Spa Manager Do?

 

• To receive the Spa Manager Job Posting Template mentioned in this episode,  – message me in the Spa Marketing Made Easy Facebook group and a member of Team Addo will get it to you! 

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 

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Episode Transcript

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