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EP 350: Preparing Your Spa to Sell with Ben Hernandez of Skytale Group

If you’re like the majority of the spa owners who tune into Spa Marketing Made Easy, you likely started your business from a place of passion. 

 

Maybe you set out as a solo straight out of school and now you’re focused on building your empire. 

 

Maybe you set out to build your own practice after years of working for someone else and knowing you could build something even greater. 

 

Typically, when we build a business from a place of passion and doing what we love, the idea of selling that business isn’t one of the reasons we dove into entrepreneurship. 

 

(Side note: This is why one of the first things I walk my Growth Factor Framework students through is their 5, 10, and 20 year visions. We’re not going to work forever – even if you don’t ever intend to sell, you still need to think about your exit strategy.)

 

However, as you build your business into a valuable asset, grow your team, and work yourself into the role of Spa CEO and out of the day-to-day operations, selling your company might become a more intriguing idea.

 

Here to discuss the process of selling your business with me on this episode of Spa Marketing Made Easy is Ben Hernandez. 

 

Ben is the founder and managing director of Skytale Group, a firm specializing in strategic management consulting and M&A Advisory who helps businesses, especially those in the health and personal care space, grow, scale, and sell.

 

Tune in as we talk all about the key things to consider and plan for if selling your business is a route you wish to take – even if you can’t fathom the idea now, you never know what the future holds. 

 

Being a smart and strategic Spa CEO means being knowledgeable about your options, so pull up an earbud and take notes, this is a good one! 

 

In this episode, we discuss: 

 

  • Understanding when to sell and how (and when) to begin thinking about the selling process 
  • How a company like Skytale works with spa owners and aesthetic practices to sell the assets of their business and the first steps they take to get started 
  • The key things your business needs to have in place to get the best valuation possible and the litmus test for knowing if you have those elements 
  • The gold standard financial benchmark for a business looking to sell and the 3 big stages of selling a business 

References Mentioned in Episode #350: Preparing Your Spa to Sell with Ben Hernandez of Skytale Group

 

  • To learn more about Skytale group, visit their website and connect with them on Facebook, Instagram, and LinkedIn
  • To connect with Ben, send him an email at [email protected]
  • To learn more about crafting your spa’s long range vision and strategic exit plan, learn more about the Growth Factor Framework program 
    •  

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 


 

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EP 348: Making Ecommerce Your Spa’s Profit Machine

Now that we’re approaching Quarter 4 and looking to the year ahead, you might be planning your yearly promotions and other revenue-generating activities, and I’ve got a question for you…

 

Do you have ecommerce on your plan? 

 

If not, you should! Yes, ecommerce had a big boom back in 2020 (maybe you hopped on that train, but now you’ve been hanging out in the station once your spa got back up and running), but whether you ever ventured in to ecommerce or not, it has a massive potential for being your biggest revenue generator and profit maximizer in 2024. 

 

Tune in to this episode as I discuss how to think about the opportunities ecommerce presents as a Spa CEO and the first steps in getting started, or ramping your online shop back up.

 

In this episode, I cover: 

 

  • Why spas and aesthetic experts have a huge advantage in the ecommerce arena and how to leverage it
  • The breakdown of numbers you need to bring in $100K through your ecommerce revenue stream 
  • The tools and softwares you want to have working for you so that ecommerce works as your spa’s 24/7 profit machine 
  • The major marketing keys you need to unlock consistent sales 

 

References Mentioned in Episode #348: Making Ecommerce Your Spa’s Profit Machine

 

  • Learn more about Mangomint and their Shopify integrations 
  • Learn more and sign up for Shopify 
  • Check out Klaviyo – a specialized ecommerce email service provider 
  • Check out Pirate Ship as a cost- and time-efficient product shipping solution
  • Learn more about our upcoming live coaching events, including our event focused on ecommerce sales, and book a Clarity Call with a member of Team Addo Aesthetics

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 


 

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Join Us for Spa Business Boost – A Maui Fundraiser Event

 

On August 9, 2023 wildfires raged through the island of Maui devastating the island, specifically the town of Lahaina. 

 

As a former resident of Maui and with a family that has lived on the island for more than 20 years, the devastation left in the aftermath hits close to home. 

 

In an effort to give back to the community that has given so much to me and my family, we’re hosting a one-day virtual event called Spa Business Boost, with every cent going toward Maui relief and aid efforts through the Maui Strong Fund. 

 

Spa Business Boost will be a full day of virtual training focused on sales and getting new clients for your spa and include access to some of my most high-value resources plus additional trainings and a chance to win prizes from our event partners. 

 

Tune in to hear all the details of the event and how we can show up for Lahaina and the people of Maui. 

 

In this episode, we discuss:

 

  • All the details for our upcoming Maui fundraising event – Spa Business Boost, happening on August 28
  • What you’ll learn during this exclusive virtual event and how you can enter to win thousands in raffle prizes from our event partners 
  • What you’ll gain access to when you purchase a ticket for Spa Business Boost 

 

Click here to get your ticket for the Spa Business Boost Maui Fundraiser Event on August 28

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 


 

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EP 344: Knowing When to DIY or Hire Out Your Marketing with Ryan Files of High Level Marketing

Outsourcing and delegation will always be one of my top recommendations for Spa CEOs who need to step further into their role as the leader of their company and to free up their time and energy to focus on their business’ bigger picture objectives. 

 

However, not every item on your to-do list needs to be hired out, in fact, there’s a time and a place for DIY, which is what Ryan and I are discussing in this episode of Spa Marketing Made Easy. 

 

Back for his third interview with us, Ryan Files is the the Vice President of Sales with High Level Marketing and has worked with hundreds of individual practices on their marketing and SEO efforts from spas to dermatologists and plastic surgeons,as well as aesthetic manufacturers such as BTL, Rohrer Aesthetics, PDO Max, Emage Medical, and The Salt Facial.

 

Listen in as we talk about what marketing activities are best left to be completed in-house versus hiring out. 

 

In this episode, we discuss: 

 

  • What low-hanging fruit items are ideal for spa owners to do themselves or keep within their team’s responsibilities
  • Why the tasks Ryan recommends DIY-ing are vital to helping forge strong relationships with your existing and potential clientele 
  • The roles social media and your website play in your overall branding and the experience you create for your audience 
  • The distinguished difference between driving traffic organically versus using paid media and what to consider when hiring an outside company to help take some of these marketing tasks off your plate 

     

References Mentioned in Episode #344: Knowing When to DIY or Hire Out Your Marketing with Ryan Files of High Level Marketing

 

  •  Download the Google Business Profile Checklist

  •  Learn more about the services High Level Marketing provides by visiting their website and click here to book a call with Ryan here: https://grow.highlevelmarketing.com/ryan-files-addo-campaign 

  •  Listen to Ryan’s other episodes on the podcast including Episode 301: The 3 Key Types of SEO Spas Need to Build with Ryan Files of High Level Marketing and Episode 330: A Guide to Optimizing Your Google Business Profile with Ryan Files of High Level Marketing

  •  Connect with Ryan on LinkedIn

  •  Follow High Level Marketing on Facebook

  •  Listen to Episode #279 – Using Hook Points to Drive Social Engagement and Results with Brendan Kane

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community.

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 


 

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EP 342: Learn the Latest Mangomint Updates with Co-Founder & CEO, Daniel Lang

Collaboration over competition is a mantra you’ll hear me use often. 

 

The success of each spa is a win for all of us in this industry. And we should lean on one another for guidance on how to run efficient businesses.

 

Mangomint is a leading spa software that my company continues to collaborate with as we are two like minded businesses with a goal to propel the spa industry forward.

 

On today’s episode of the Spa Marketing Made Easy podcast, co-founder and CEO Daniel Lang returns to share how Mangomint continues to make strides towards their mission, to make salon and spa software invisible.

 

He shares details about a business he acquired to strengthen his software, new feature updates, and the future vision of his company.

 

In this episode, we discuss: 

 

  • Three new feature updates Mangomint has launched
  • Details about Mangomint acquiring The Salon Business
  • The exciting opportunities two-way texting communication brings for clients
  • How our two companies serve the spa industry as valuable resources 
  • Mangomint’s goal for marketing automation 
  • The benefits of segmented marketing

References Mentioned in Episode #342: Learn the Latest Mangomint Updates with Co-Founder & CEO, Daniel Lang

 

  • Listen to Daniel’s first SMME episode, Episode #302: Increasing Your Spa’s Efficiency with Mangomint Co-Founder & CEO, Daniel Lang 
  • Learn more about Mangomint and sign up for their free 30-day trial where you can migrate your data and get the full Mangomint experience 
  • Click here to watch a video demo of Mangomint or book a 1:1 demo call here
    •  

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 


 

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EP 341: Learn All About Starting an Ecom Business from Gamal Codner

A wise friend once said to me “spa owners are in the confidence business.”

 

Seems like a heavy weight to carry, but when you think about it, our clients view us as problem solvers where our solutions help build their self-confidence. 

 

This has stuck with me as a reminder that the spa industry relies heavily on relationship building with clients.

 

With that in mind, the concept of selling your own private skincare label is a natural fit for three reasons:

 

  1. A clientele base that knows, likes, and trusts you is already in place
  2. You are educating about home skincare regimens after every treatment 
  3. Adding an e-commerce stream of revenue would be low maintenance as the principles are already in place in the form of retail at your spa

 

My guest on today’s episode of the Spa Marketing Made Easy podcast is one of only 90 official Shopify & Amazon-verified coaches in the world who shares the in’s and out’s of how to get your e-commerce business started.

 

Gamal Codner started, scaled & sold his 7-figure e-commerce brand in under 4 years.  Before that, he raised ~$10M+ and has had 9 successful business transactions totaling over $50 million while working in M&A. 

 

After selling his brand, he decided to start a coaching program with his wife that teaches his new way of running a brand, that helps e-commerce founders turn their lifestyle businesses into desirable 7-figure businesses people want to buy.  

 

The program is kind of like an online MBA for e-commerce brands that learn how to scale with marketing, cash flow, and operation systems. With a focus on optimizing for simplicity, profits, and enjoyment of life.

 

In this episode, we discuss: 

 

  • Some of the biggest challenges business owners face launching an ecom brand
  • One differentiation that sets ecom businesses apart
  • The blueprint Gamal developed after solving his own negative cash flow management
  • Three main costs associated with starting an e-commerce brand 
  • The reason an e-commerce business would be a natural fit for spas
  • The 3 most important steps you need to take to begin

References Mentioned in Episode #341: Learn All About Starting an Ecom Business from Gamal Codner

 

  • Check out Gamal’s programs, Scaling Blueprint and Exit Blueprint, on his website
  • Connect with Gamal on Instagram
    •  

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM


 

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EP 339: Uncovering Your True Happiness with Elayne Mendoza

As a lover of systems, spreadsheets, and a well planned out calendar, I realize that the roadmap we set out for ourselves doesn’t always reach the planned destination.

 

That’s why I constantly call entrepreneurship a rollercoaster.

 

Navigating the ebbs and flow of business and life and trusting that the universe has your back is something my guest on today’s episode of the Spa Marketing Made Easy podcast is familiar with. 

 

Elayne Mendoza is a Growth Factor Framework member who is the founder of a latina owned beauty business named Moonlyte Studio. 

 

She recently led our Women’s Circle event as part of the Spa CEO Intensive, which prompted us to sit down and discuss how the moment she said “YES!” to the opportunity to facilitate breathwork and meditation ceremonies has shifted her entrepreneurial journey into a new phase beyond her beauty services.

 

Whether you’re feeling stuck in your journey or happily progressing along, this episode is a great listen for everyone as a reminder that nothing is ever set in stone.

 

In this episode, we discuss: 

 

  • Seizing the opportunities that are presented to us
  • Accepting who you are meant to be
  • Letting go of the ego in leadership
  • The Hot Seats moment that changed everything for Elayne
  • What Growth Factor Framework provides for Spa CEOs
  • Understanding your happiness is the greatest success story

References Mentioned in Episode #339: Uncovering Your True Happiness with Elayne Mendoza

 

  • Learn more about Elayne and Moonlyte Studio on her website 
  • Connect with Elayne and Moonlyte Studio on Instagram and Facebook
    •  

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 


 

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EP 338: Getting to Know Emage Medical® with CEO Cari Ray

I’m a big believer in not endorsing a company or product on this podcast without first trying it out for myself.

 

I can tell you with certainty that Emage Medical® is the real deal.

 

This year I’ve talked a lot about my effort in building strategic partnerships with like minded businesses who can help propel the spa industry forward and who share similar core values to my company.

 

On today’s episode, Emage Medical® CEO Cari Ray joins me for a conversation all about her company and how our partnership began and continues to flourish. 

 

Cari started out as the National Sales Manager on the team and quickly became the driving force behind the next phase of growth and innovation with Emage Medical®.

 

As CEO of Emage Medical®, Cari has been part of the team behind developing CytoPeel®, CytoSolutions, and CytoSerum® for the past five years.  

 

Take a listen to get to know more about Emage Medical® and be sure to catch the exclusive discount code for SMME listeners!

 

In this episode, we discuss: 

 

  • How alignment in company core values plays an important role in strategic partnerships
  • Devices and solutions Emage Medical® offers
  • An understanding of what types of spas or practices are a good fit for Emage Medical® 
  • The pros and cons of charging or not charging for imaging
  • An exclusive Addo Aesthetics discount code for use on two Emage Medical® Imaging Systems

References Mentioned in Episode #338: Getting to Know Emage Medical® with CEO Cari Ray

 

  • Check out the Emage Medical® website
  • Follow Emage Medical® on Facebook
  • Use discount code ADDO15 to purchase the Image Pro® Sunlite or the Image Pro® Versa
    •  

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM


 

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EP 332: 7 Steps to Build a 7 Figure Practice with Ease

Leadership is a learned skill. 

 

That they don’t teach you in aesthetics school.

 

It isn’t until you take the plunge into entrepreneurship do you truly enter the process of becoming a leader. 

 

This role shifts your focus and adds more responsibility outside of the client experience in the treatment room. 

 

My goal is to bridge this gap for spa owners and provide personal development training, guidance and expertise to help you step into the role of Spa CEO confidently.

 

On today’s episode of the Spa Marketing Made Easy, I’m sharing the seven steps to building a seven figure practice with ease.

 

In this episode, I discuss: 

 

  • Boundaries around time
  • Pricing your services and products appropriately
  • Clear communication with your staff
  • A systematized hiring and onboarding process
  • Tracking the metrics that matter
  • Crafting a holistic digital marketing strategy
  • Building a business community

References Mentioned in Episode #332: 7 Steps to Build a 7 Figure Practice with Ease

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today

BOOK A CALL FORM


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EP 330: A Guide to Optimizing Your Google Business Profile with Ryan Files of High Level Marketing

If you start to sweat at the mere thought of how to build your business presence on Google, this episode is for you.

 

One of the biggest misconceptions is thinking your website is the first place people find you online. 

 

I don’t discredit its value, but there’s one step people take before they land on your home page.

 

Google Business Profile is your business’s first impression.

 

It’s a free and powerful tool that can help small businesses increase their online presence, attract more customers, and increase sales.

 

Returning for the second time on the Spa Marketing Made Easy podcast is Ryan Files, Vice President of Sales for High Level Marketing, who’s spilling all the details that you need to know to increase your online visibility and build authority for your Google Business Profile.

 

Ryan has worked with hundreds of individual practices from spas to dermatologists and plastic surgeons, also including aesthetic manufacturers such as BTL, Rohrer Aesthetics, PDO Max, Emage Medical, and The Salt Facial.

 

This episode is one you don’t want to miss as this tool is one that requires consistent attention to achieve positive results of getting more foot traffic in your doors. 

 

In this episode, we discuss: 

 

  • What is Google Business Profile and how to register your business
  • Strengthening your profile with a review system for clients
  • Why you need to solicit reviews on Google instead of within your booking software
  • The value in responding to every review 
  • Tips for selecting your primary category
  • Three main categories to focus on if you’re trying to impact your local search engine

References Mentioned in Episode #330: A Guide to Optimizing Your Google Business Profile with Ryan Files of High Level Marketing

 

  • Download the Google Business Profile Checklist
  • Learn more about the services High Level Marketing provides by visiting their website and click here to book a call with Ryan: https://meetings.hubspot.com/rfiles/addoaesthetics 
  • Listen to Ryan’s first time on the podcast – Episode 301: The 3 Key Types of SEO Spas Need to Build with Ryan Files of High Level Marketing
  • Connect with Ryan on LinkedIn
  • Follow High Level Marketing on Facebook
    •  

 

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

BOOK A CALL FORM

 


 

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