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EP 411: Save Thousands on Your Spa’s Credit Card Processing Fees with Tippy

No matter what the tides of business may bring or the economy’s fluctuations, finding strategic solutions that allow you to expand your spa’s margins is always something to explore. That’s why I’m so excited to dive into the power of Tippy with you on today’s episode! 

Together with Tippy sales team manager Marci Zerbe, we’re diving into all the details of how the Tippy platform and variety of products allows gratuity-based industries such as spas and salons to save BIG on credit card processing fees (we’re talking savings of $20-, $30-, and $40,000 per year) as well as bolster their team retention along with a host of additional benefits. 

 

 

 

 

 

 

 

Whether you’re looking for a fast-tracked way to shave thousands off your annual business expenses, or tipping has been a touchy issue in your business due to “tip creep,” you won’t miss this episode!

In this episode, we discuss: 

  • The key benefits of bringing a tool like Tippy into your business beyond the obvious (i.e., significant savings on credit card processing fees)
  • How Tippy helps do the heavy lifting during tax time and makes running reports simple and easy 
  • The 101 of how Tippy works to save you on fees and how their platform solutions naturally help build tipping trust with your clientele
  • A special deal on Tippy for Spa Marketing Made Easy podcast listeners!

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers,

join the free Spa Marketing Made Easy Podcast community

References Mentioned in Episode #411: Save Thousands on Your Spa’s Credit Card Processing Fees with Tippy

  • Get in touch with a member of the Tippy team to learn more about Tippy, schedule a demo, and secure the special deal available for Spa Marketing Made Easy listeners! 
  • Learn more about Tippy via their website: https://www.meettippy.com/
  • And connect with Tippy on Instagram and Facebook

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EP 391: Discussing Vitamin A with Toni Lee Roldan-Ortiz, L.E. – National Master Trainer and Sales Manager for DermaConcepts

While I no longer work in the treatment room, I’m an aesthetician at heart, and when I attended a recent DermaConcepts event in the DMV area, I had the pleasure of sitting in on one of Toni Lee Roldan-Ortiz’s presentations focused on the unique science of Vitamin A delivery that DermaConcepts delivers through their Environ line. 

I gleaned a ton of new insights during that presentation, and since Addo Aesthetics is a strategic partner with DermaConcepts, I knew I had to have Toni Lee on the show. 

Toni Lee has over 30 years in the beauty industry where she began as a television and celebrity makeup artist, and with time, followed her passion into skincare and became a licensed esthetician who also holds certifications in paramedical camouflage makeup, Pastiche Advanced Skin Analysis, and Oncology Aesthetics. 

With extensive experience at a prominent plastic surgery office in New York where she helped grow the practice, train the team, and create treatment protocols as well as build sales as their lead aesthetician, Toni Lee eventually shifted into her current role as a National Master Trainer and Sales Manager for DermaConcepts, the exclusive distributor of Environ Skin Care in the USA, where she trains physicians, nurses and estheticians on the leading science and skincare that Environ delivers. 

In this episode, we discuss: 

  • The importance of Vitamin A for everyone and many skin conditions 
  • The science behind how DermaConcepts is delivering Vitamin A in their Environ products
  • Why lipid forms of Vitamin A are more beneficial to achieving best results for our client regardless of skin condition or season
     

References Mentioned in Episode #391: Discussing Vitamin A with Toni Lee Roldan-Ortiz, L.E. – National Master Trainer and Sales Manager for DermaConcepts 

  • Learn more about DermaConcepts and their largest brand, Environ® Skin Care on their website
  • Connect with Toni Lee on Facebook and on Instagram
  • To learn more about our strategic partnership with DermaConcepts, book a call with a member of Team AddoAesthetics and mention your desire to learn more about DermaConcepts when booking

To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

Want to learn more about how Addo Aesthetics can help you? Book a call today.

     

    BOOK A CALL FORM

     


    EPISODE TRANSCRIPT



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    EP 389: Discovering What PDO Max LúmEnvy™ Can Do For The Skin with Jaclyn Luongo

    We love to talk strategy and marketing here on the Spa Marketing Made Easy podcast, but every now and again we bring you a “talk shop” style episode with a focus on a new aesthetic product or modality that we think is worth the buzz. 

    In this week’s episode, we have return guest, Jaclyn Luongo, joining us on the mic to share all about PDO Max’s new skin booster, LúmEnvy™. 

    Jaclyn is the Director of Sales & Business Development for PDO Max and was last on the show when they debuted their AfterGlo™ product. Jaclyn is not only a fantastic source of knowledge on these products and how they work to benefit the skin and enhance your client’s results, but she’s also an incredible aesthetic industry expert who speaks to how you can maximize the profitability of PDO Max’s suite of products. 

    In this episode, we discuss: 

    • The latest product and skin booster by PDO Max, LúmEnvy™
    • What LúmEnvy™is, how it can boost your client’s results and the 4 key ingredients in this skin booster 
    • Ideal client candidates for LúmEnvy™ and how to integrate this new product into your existing menu of treatments
    • Breaking down the cost of LúmEnvy™and thoughts on pricing and packaging for profitability

    References Mentioned in Episode #389: Discovering What PDO Max LúmEnvy™ Can Do For The Skin with Jaclyn Luongo

    • Learn more about PDO Max’s latest skin booster product, LúmEnvy™  
    • To learn more about PDO Max and all their products including products mentioned in this episode, like AfterGlo and Glopin, visit their website 
    • Get in touch with Jaclyn or request more information by emailing [email protected]
    • Follow PDO Max on Instagram
    • Tune into our past episode with Jaclyn, Episode #368 – “What Does PDO Max AfterGlo™ Do For The Skin?”
    • Tune into Episode 349 with PDO Max founder, Giovanna 

    To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

    Want to learn more about how Addo Aesthetics can help you? Book a call today.

       

      BOOK A CALL FORM

       


      EPISODE TRANSCRIPT



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      EP 368: WATCH: What Does PDO Max AfterGlo™ Do For The Skin?

      We know the bread and butter of the spa industry are great before + after photos.

      So if you’re listening to this episode right now on Spotify or Apple Podcasts, head over to our website (addoaesthetics.com) to watch the mini presentation from my guest, Jaclyn Luongo on PDO Max AfterGlo™.

      Jaclyn, Director of Sales & Business Development for PDO Max, is on the podcast today to share all things PDO Max AfterGloand the benefits it can bring to your spa business.

      In this episode, we discuss: 

      • A full explanation of PDO AfterGlo™ 
      • The science + benefits it brings for the skin
      • Befores + After examples
      • Origin story for PDO Max

      References Mentioned in Episode #368: WATCH: What Does PDO Max AfterGlo™ Do For The Skin?

      • Visit PDO Max’s website
      • Follow PDO Max on Instagram
      • Visit Jaclyn’s website, Beauty Tomorrow and follow her on Instagram
      • Purchase Jaclyn’s book, Successful Selling in the Beauty Industry

        To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

        Want to learn more about how Addo Aesthetics can help you? Book a call today.

           

          BOOK A CALL FORM

           


          Episode Transcript


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              EP 365: WATCH: Emage Medical® Image Pro® SUNLITE Walkthrough

              If you’re a regular listener to the Spa Marketing Made Easy podcast, you’ll remember I introduced you to Emage Medical® last year. 

              Emage Medical® is a strategic partner that I’ve developed a relationship with and fully support the devices they offer.

              For the second time on the pod, Emage Medical® returns as I’m joined by Hannah Beavers who walks me through the features and benefits of the Image Pro® SUNLITE device. 

              If you’re listening on Spotify + Apple Podcasts, head over to our website (addoaesthetics.com) to watch the full walkthrough as Hannah shares her screen to show a full tutorial of the device’s capabilities + the analysis it provides for each client.  

              In this episode, we discuss:

              • A full walkthrough of the Image Pro® SUNLITE device
              • Client engagement and how the data provided from this device enhances the experience
              • The revenue payoff from investment in this device and how in depth the skin analysis is for each client
              • How the device shows improvements and areas of opportunity that give a full skin care plan for clients

              References Mentioned in Episode #365: WATCH: Emage Medical® Image Pro® SUNLITE Walkthrough 

              • Check out the Image Pro® SUNLITE on the Emage Medical® website
              • Follow Emage Medical® on Facebook
              • Listen to EP 338: Getting to Know Emage Medical® with CEO Cari Ray

              To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

              Want to learn more about how Addo Aesthetics can help you? Book a call today.

                 

                BOOK A CALL FORM

                 


                Episode Transcript



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                EP 349: Crafting a New Glow with Giovanna of PDO Max

                This may be a podcast all about spa marketing and business growth, but want to know the *real* secret behind successful spa marketing made easy? 

                Having products and treatments you’re excited to offer and can’t help but share! 

                And while I’m no longer in the treatment room, I’ll never stop nerding out on new aesthetics technologies, devices and products, which is why I had to bring Giovanna McCarthy, founder of PDO Max on to the show. 

                In January 2020, PDO Max became one of a few companies who had a fully FDA-cleared PDO thread-in-cannula device, which offers one of the least invasive products to help reposition sagging skin while also stimulating collagen and elastin production to give patients defined features while maintaining a more naturally youthful look. 

                Giovanna is a visionary entrepreneur with over 30 years in the aesthetics industry and I can’t wait for you to learn more about her incredible products PDO AfterGlo™ serum and Glowpin™ multi-needle stimulator as well as glean insights from an entrepreneur with an extensive track record of continuously staying ahead of the curve in the aesthetic industry. 

                In this episode, we discuss: 

                •  Why it’s important for aestheticians to stay abreast of new technologies and treatments, even if they’re outside of their defined scope of practice 
                • How threads work within the skin and the opportunity Giovanna saw in translating the benefits and technology of threads into a non-invasive product
                • The ins and outs of the PDO Max AfterGlo™ serum and Glowpin™ – how it works within the skin and how it can be utilized within your aesthetic practice 
                • Answers to common questions aesthetic practitioners have about offering PDO Max AfterGlo™ serum and Glowpin™

                References Mentioned in Episode #349: Crafting a New Glow with Giovanna of PDO Max

                • Get our special partnered “On The Glow” package, which provides you with one vial of PDO AfterGlo™ serum and three Glowpin™ multi-needle stimulator with airless pump for a special introductory offer of $125. 
                • Learn more about PDO Max via their website: https://www.pdomax.com/ 
                • Connect with PDO Max on Facebook and Instagram
                • Connect with Giovanna on Instagram @pdomax_beautyauthority

                  To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

                  Want to learn more about how Addo Aesthetics can help you? Book a call today

                     

                    BOOK A CALL FORM

                     


                    Episode Transcript



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                    EP 346: Partnering with the Best Device Companies for Your Practice with Ryan Arca of Rohrer Aesthetics

                    One of the biggest decisions you can make when it comes to growing your practice is how you’ll enhance the offerings you provide for your clientele. 

                    Not only do you need to pinpoint in-demand treatments, but you also need a keen eye on the emerging science and technology that is going to provide the best results for your ideal client. 

                    Here to discuss with us Rohrer Aesthetics’ vast array of clinical technologies as well as their philosophy behind training and supporting their aesthetic practice owners is Ryan Arca, Aesthetic Vice President of Rohrer Aesthetics and a 16-year veteran of the medical aesthetic device space. 

                    Ryan is a wealth of knowledge on all things clinical and light-based technologies, the evolution of aesthetic modalities, the competitive space, and the importance of technology in this growing field. 


                    Tune in as we talk shop about the highly versatile devices Rohrer Aesthetics is bringing to the table as well as the key things to keep in mind for any modality or device company you’re choosing to partner with in your practice. 

                    In this episode, we discuss: 

                    • An overview of the vast array of devices and technologies that Rohrer Aesthetics has to offer and how they’re making versatility for your practice affordable and accessible 
                    • Why having a multitude of solutions allows for the best aesthetic results for your clients as well as marketing capabilities for your practice 
                    • The benefits of transparent pricing and what key elements to look for when search for device company to partner with for long-term ROI 
                    • What level of support you should expect as a spa owner from your device partners from training to marketing 

                    References Mentioned in Episode 346: Partnering with the Best Device Companies for Your Practice with Ryan Arca of Rohrer Aesthetics

                    •  To learn more about Rohrer Aesthetics’ line of devices and how they work with their clients, visit their website at www.rohreraesthetics.com and follow them on Instagram at @rohreraesthetics. 
                    • Get in touch with Ryan at [email protected] and on Instagram at @arcaaesthetics
                       
                    • Attend Rohrer Aesthetics’ Blue Ocean Strategies: The Aesthetics Tour in NYC on Sept. 29-30 and use promo code “ADDO” to get your registration fee waived! 

                      To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

                      Want to learn more about how Addo Aesthetics can help you? Book a call today.

                         

                        BOOK A CALL FORM

                         


                        Episode Transcript

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                        EP 336: Top Questions to Ask When Shopping for Medical Devices with Michael Lustig

                        Do the following questions run through your mind?

                        When is the right time to buy a new device for my spa?

                        Which company should I buy from?

                        What types of questions do I need to ask during the shopping process?

                        If you’re not quite sure where to begin with buying devices for your practice, turn up the volume because this episode is going to answer all your burning questions. 

                        Today’s guest on the Spa Marketing Made Easy podcast is Michael Lustig, the VP of Commercial Development at Rohrer Aesthetics.

                        Michael wants you to be thinking about a long term relationship as you listen to his take on the most important questions and insights you should be considering when it comes time to purchase a device.

                        In this episode, we discuss: 

                        • Logistical questions to ask when deciding what device(s) to bring into our practice
                        • Insights to consider when trying to align the right company with your business
                        • Michael’s strategy when it comes to working with customers
                        • Building a relationship with your rep
                        • Understanding how to put your personal touch when marketing your device
                        • Valuable pieces the device company can do for your collaborative partnership

                        References Mentioned in Episode #336: Top Questions to Ask When Shopping for Medical Devices with Michael Lustig

                        • Connect with Michael on Instagram
                        • Connect with Rohrer Aesthetics on Instagram

                          To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

                          Want to learn more about how Addo Aesthetics can help you? Book a call today.

                             

                            BOOK A CALL FORM

                             


                            Episode Transcript


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                                EP 177: Discovering the Difference of Environ with Candace Noonan, LE – Master Educator for DermaConcepts

                                As any aesthetician knows, skin care is both a science and an art, and a brand I’ve recently come to learn more about and experience as a client in the treatment room is one that exemplifies this notion to a tee. 

                                I’m talking about Environ, a brand under the DermaConcepts umbrella that has a unique approach to both its formulation and application philosophy. 

                                In this episode, I’m chatting with Candace Noonan, L.E., a Master Educator for DermaConcepts, where we dive deep into the background of the brand and how its founder, Dr. Des Fernandes carved out his own spot in the marketplace with the fusion of his philosophy and scientific findings. 


                                We also dive into the nerdier details (if you love my #BeautyBomb episodes, you’re going to love this episode!) of Environ’s vitamin and antioxidant-based ingredient stack as well as the multi-system framework they use to achieve results for even the most sensitive skin types.

                                From their philosophy on formulations to brand standards on packaging to their unique step-up approach, after listening to this episode, I think you’ll agree that Environ is a brand worth noting and learning more about. 

                                In this episode, you’ll learn: 

                                • The beginnings of the Environ brand and its founder’s history
                                • How Dr. Des Fernandes carved out a unique spot in the marketplace with the fusion of his philosophy and scientific findings 
                                • What makes Environ’s approach to skincare different through it’s formations and varying level-up system 
                                • The carefully considered elements of Environ’s branding, client experience and training, as well as product packaging that are fully focused on driving results for both the aesthetician and the client

                                References Mentioned in Episode #177: Discovering the Difference of Environ with Candace  Noonan, LE – Master Educator for DermaConcepts

                                • To learn more about the Environ line and brand, visit their website and connect with them on social 
                                • To get in touch with Candace, email: [email protected]
                                • To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

                                As a thank you for being a loyal listener to the Spa Marketing Made Easy podcast and for helping us to reach more aestheticians working on growing their businesses and creating a life they love, we have created a free resource portal just for you! 

                                 

                                It’s totally free to join, and for every 25 reviews we get on iTunes, we’ll add a new training video, PDF, tracker, or other high-value resource to help you grow your aesthetic business!

                                 

                                If you have yet to leave a review, click here to leave one on iTunes, and click here to access the free resources already unlocked

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                                EP 095: A Complete Walkthrough of My Consultation Product Presentation

                                Recently, a beautiful Spa Marketing Made Easy listener asked a question inside the Facebook group, and rather than type out a long response or go live in the group (something I do often, which is why you should join if you’re not in there already!), I thought I’d go ahead and record my answer as an episode! 

                                In her post, she asked if I could go through my complete product, treatment, and maintenance recommendations just like I would in a consult and break down each step.

                                Well, ask, and you shall receive! 

                                In this episode, I’m doing my step-by-step product presentation walkthrough just like I would during a consultation and providing some of my top product recommendations to boot. 

                                Even if you don’t do client consults prior to booking treatments, this episode will still give you valuable insights into how to structure your product pitch so that you’re emphasizing the importance of a proper at-home skin care regimen, which helps your clients to experience better results and for you to increase your revenue. 

                                In this episode, you’ll learn:

                                • Why I start with retail in my consultations and how that sets the stage for my client’s experience 
                                • How I approach selecting products to recommend and the order in which I present them 
                                • How I use SkinMedica’s GRASS regimen theory to inform my product selections 
                                • The elements I use throughout my consultation presentation to educate my client and some of my top product recommendations  

                                References Mentioned in Episode #095: A Complete Walkthrough of My Consultation Product Presentation 

                                • Cosmeceutical Brands Mentioned in this episode: SkinMedica, SkinCeuticals, Alastin, Senté 
                                • Join the Spa Marketing Made Easy Podcast Community on Facebook to continue the conversation and receive support and feedback from like-minded aesthetic experts
                                • To learn more about our Growth Factor Coaching Program, click here to get in touch with me and my team
                                • New to the Spa Marketing Made Easy Podcast? Download our Quick Start Guide to learn more about tuning in, where you can connect with our resources, and how to leave a review. 

                                To keep the conversation going, ask questions, and connect with other like-minded aestheticians building thriving careers, click here to join the free Spa Marketing Made Easy Podcast community. 

                                [ Subscribe to Spa Marketing Made Easy on iTunes ]

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